The AI Voice Agent
Built for Shopify
Kovax picks up every call — handling orders, tracking, support, and upsells — 24/7, in any language.
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Meet your dedicated AI workforce
Specialized agents for every critical customer interaction, always on.
AI Voice Agent
Abandoned Checkout Recovery
Calls customers who left items in their cart, answers hesitations, and guides them to complete the purchase — turning lost revenue into closed sales.
AI Voice Agent
Support & Tracking
Handles every inbound call — "where is my order?", returns, product questions — in 20+ languages, 24/7, zero hold time.
AI Voice Agent
COD Confirmation
Verifies cash-on-delivery orders before dispatch — confirming address, availability, and intent — cutting failed deliveries and RTO losses.
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Every channel. One platform.
Voice, WhatsApp, email, and SMS — reach every customer on the channel they actually use.
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AI Voice Agents
Answers every inbound call in 20+ languages around the clock — order tracking, COD confirmation, and cart recovery with zero hold time.
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WhatsApp Marketing
Send personalised broadcasts, recover abandoned carts, and deliver real-time order updates on the app your customers already use every day.
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AI Email Campaigns
Generate high-converting campaigns in minutes — smart segmentation, personalised copy, and automated flows that run without manual work.
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SMS
Deliver punchy messages with a 98% open rate — flash sales, delivery alerts, and re-engagement nudges customers read within minutes.
Stop losing sales to
unanswered calls
67%
Calls go unanswered
Two-thirds of inbound calls are missed — most of them after hours, when buyers are ready to purchase.
The Problem24/7
Never miss a call again
Your AI agent answers every call — nights, weekends, holidays — in 20+ languages, instantly.
Syncs with Shopify$3,800
Wasted on support monthly
One part-time agent costs thousands — and still goes dark at 2 AM when your customers need help most.
The Problem+27%
Higher average order value
Smart upsells on every call — driven by your live product catalog, not guesswork.
Reads catalog live4 hrs
Lost to repeat questions daily
"Where's my order?" — your team repeats it endlessly while real growth sits on hold.
The Problem<500ms
Response time, every time
No hold music, no waiting. 80% of queries resolved instantly — returns, tracking, and more.
Handles returns & trackingNot sure if Kovax pays off?
Run the numbers yourself.
Enter your store's AOV, abandoned checkouts, and RTO rate. See exactly how much Kovax recovers, saves, and earns back for you — live, no signup needed.
Infrastructure built for limitless scale.
Enterprise-grade speed, reach, and reliability — engineered to keep your store answering, always.
+0
Average AOV increase
Agents actively upsell and cross-sell using real-time Shopify catalog data.
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Conversational speed
Sub-second processing for natural, fluid conversations — no robotic lag.
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Languages supported
Auto-detects and responds natively across 20+ languages.
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Platform uptime
Enterprise redundancy keeps your agent live 24/7/365, even at peak.
Built natively for your stack
Seamlessly connects with Shopify and the tools you already use to run your e-commerce business.
Loved by Shopify Merchants
See how brands are turning missed calls into revenue and automating customer support with Kovax.
"We were paying $4K a month for someone to sit by the phone and take maybe 5 calls a day. Now the AI handles almost all of them — even the tricky ones. Honestly didn't expect it to work this well."
Eeveve Team
Baby & Kids, Eeveve
"We went from missing 40% of after-hours calls to 24/7 coverage overnight. Setup took literally 5 minutes. Game-changer for our global store."
Maria R.
Head of CX, Luna Beauty
"Customers are amazed they don't have to wait on hold. The AI resolves 80% of our 'where is my order' tickets instantly by reading Shopify."
David L.
Operations, Aura Essentials
"COD verification used to take our team hours every morning. Kovax does it automatically before we even wake up. RTOs are down drastically."
Sarah K.
Founder, Urban Wear
Insights for Shopify Merchants
Tips, strategies, and deep dives on voice AI, e-commerce automation, and growing your Shopify store.
Shopify Phone Support: Handle Calls Without Hiring
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Zendesk vs Kovax: A Zendesk Alternative for Shopify Stores
A genuine look at what Zendesk's Shopify app does well, where it falls short for smaller teams, and how Kovax works as a Zendesk alternative built for Shopify support.
Abandoned Cart Recovery: Email vs SMS vs Voice (2026)
Most abandoned cart recovery stops at email. Here's how the channels really compare, what a good recovery rate looks like, and why phone and voice win back the carts email misses.
Frequently Asked Questions
Everything you need to know about Kovax.ai and how it scales your Shopify store.