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AI VOICE AGENT • SHOPIFY

Customer Service Agent

Every call, chat, and email answered by one AI agent that knows your store.

Customer Service Agent
01

AI chatbot for Shopify

  • Smarter than a basic AI chatbot, conversational AI that answers from your products, policies, and past orders.
  • Sharpens with every conversation.
  • Unknown questions hand off to your team with a full summary, so nothing gets lost.
AI chatbot for Shopify
02

AI help desk on every channel

  • Works as an AI help desk, automating customer support on whatever channel a customer reaches you on.
  • Pulls every answer from live store data.
  • Order status, returns, and product details resolved without a queue.
AI help desk on every channel
03

24/7 virtual receptionist

  • Runs as a 24/7 virtual receptionist, someone always picks up.
  • Covers overnight, weekends, and holidays.
  • After-hours demand gets cleared instead of stacking up for the morning.
24/7 virtual receptionist
04

Multilingual support, 20+ languages

  • Multilingual customer support comes built in across more than 20 languages.
  • Replies land in the customer's own language, automatically.
  • A global store reads local wherever it sells.
Multilingual support, 20+ languages
05

Native Shopify app integration

  • Native Shopify app integration keeps orders, products, and customers current in real time.
  • No middleware, nothing to rebuild.
  • The agent always knows the state of an order.
Native Shopify app integration
FAQ

Frequently Asked Questions

Put your support agent to work

Install Kovax on your Shopify store and cover every inbound channel with AI, live in minutes.

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